Privacy Policy
This Privacy Policy explains how Casino Classic, operated by Apollo Entertainment Ltd, collects, uses, stores, and protects personal information belonging to players who register and use the services offered on this website. It applies to all visitors and registered account holders and covers the categories of data collected, the purposes for which that data is used, how cookies function on the site, how information may be shared with third parties, how long records are retained, and the rights available to players regarding their own personal data. Because Casino Classic operates under licenses issued by the Kahnawake Gaming Commission and the Malta Gaming Authority, data handling practices are shaped by the regulatory obligations attached to those licenses as well as general data protection principles applicable to online gaming operators serving players in Canada.
Scope and Acceptance
By creating an account, browsing the site, or otherwise interacting with any feature of the platform, a visitor accepts the practices described in this policy. Anyone who does not agree with how personal data is handled should refrain from registering an account or providing personal information through the site. This policy works alongside the Terms & Conditions and should be read together with that document, as both govern the relationship between the player and the operator. The policy applies equally to information submitted during registration, during account verification, and during ongoing use of deposit, withdrawal, and gameplay features.
Legal Minimum Age and Data Collection
Registration on this platform is restricted to individuals who are at least 19 years of age, in line with the minimum legal gambling age applicable in Canada. Age verification is a mandatory part of the account opening process, and personal data collected for this purpose is treated with the same level of care as all other categories of information described below. Players under the applicable minimum age are not permitted to register, and any account found to belong to an underage individual will be closed, with funds handled according to the account suspension provisions described in the Terms & Conditions. Responsible gaming principles are closely tied to age verification, since confirming a player’s identity and age is a foundational step in protecting vulnerable individuals from accessing gambling services.
Categories of Data Collected
Casino Classic collects several categories of personal information in the course of providing its services. This includes identity information such as full name, date of birth, and government-issued identification details submitted during know-your-customer verification; contact information such as email address, mailing address, and phone number; financial information related to deposit and withdrawal methods, including partial payment card details or e-wallet account identifiers; technical information such as IP address, device type, browser type, and operating system; and behavioural information relating to gameplay activity, deposit and withdrawal history, and interactions with customer support. The table below summarizes the main categories and their general purpose.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity data | Name, date of birth, government ID | Age verification, KYC compliance |
| Contact data | Email, address, phone number | Account communication, security notices |
| Financial data | Payment method details, transaction history | Processing deposits and withdrawals |
| Technical data | IP address, device and browser information | Fraud prevention, site security |
| Behavioural data | Game activity, session history, support interactions | Service improvement, responsible gaming monitoring |
How Personal Data Is Used
Personal data collected through the site is used for a defined set of purposes connected to operating the platform and meeting regulatory obligations. These purposes include verifying player identity and age prior to allowing withdrawals or continued play, processing deposits and withdrawals through the payment methods described in the Terms & Conditions, detecting and preventing fraud or money laundering, communicating important account or security information, responding to support inquiries, and monitoring for signs of gambling-related harm as part of the responsible gaming framework. Data may also be used in aggregate, anonymized form to understand how games and features are used across the player base, without identifying individual players. The operator does not use personal data for purposes unrelated to operating the gambling service, verifying compliance, or fulfilling legal obligations tied to its Kahnawake and Malta licenses.
Cookies and Similar Technologies
The website uses cookies and similar tracking technologies to support core functionality, remember player preferences, and analyze how the site is used. Some cookies are strictly necessary for the site to function, such as those maintaining a logged-in session or supporting security features. Other cookies are used for analytics purposes, helping to understand which pages and features are used most frequently, and some may support the presentation of relevant information about games or account status. Players can typically manage cookie preferences through their browser settings, including blocking or deleting cookies, though doing so may affect certain site functions, such as remaining logged in or having preferences remembered between visits. This policy does not track players across unrelated third-party websites for advertising purposes beyond what is necessary for standard site analytics.
Sharing Data with Third Parties
Personal data may be shared with a limited number of third parties where necessary to operate the service or comply with legal requirements. This includes payment processors and financial institutions involved in handling deposits and withdrawals through methods such as Interac, card networks, e-wallets, and bank transfers; identity verification providers engaged to confirm KYC documentation; regulatory bodies connected to the Kahnawake Gaming Commission and Malta Gaming Authority where required by license conditions; and technology providers supporting hosting, security, and game delivery infrastructure. Data is not sold to third parties for independent marketing purposes. Where data is transferred to a processor located outside Canada, reasonable steps are taken to ensure that data continues to receive an appropriate standard of protection consistent with this policy.
Data Retention
Personal data is retained for as long as necessary to fulfill the purposes described in this policy, including the duration of an active account relationship and any additional period required by anti-money laundering regulations, licensing conditions, or general legal retention obligations. Financial and identity verification records connected to KYC checks are generally retained for longer periods than routine browsing data, given the regulatory requirements attached to gambling operators. When an account is closed, certain records may still be retained for a defined period to meet legal, audit, and dispute resolution obligations before being securely deleted or anonymized.
Player Rights Over Personal Data
Players have a number of rights concerning their personal data, including the right to request access to the personal information held about them, the right to request correction of inaccurate data, and the right to request deletion of data where retention is no longer required for legal or regulatory purposes. Players may also object to certain uses of their data or request that processing be restricted in specific circumstances. Requests of this nature can generally be submitted through the customer support channels described below, and the operator will respond within a reasonable timeframe, taking into account any verification steps needed to confirm the identity of the requester and any legal retention obligations that may limit immediate deletion.
Security Measures
Casino Classic applies technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, or alteration. This includes the use of encryption technologies such as SSL for data transmitted between a player’s device and the platform, restricted internal access to personal data on a need-to-know basis, and monitoring systems intended to detect unusual account activity that could indicate fraud or unauthorized access. While reasonable safeguards are maintained, no system can guarantee absolute security, and players are encouraged to protect their own account credentials, use strong passwords, and report any suspected unauthorized access promptly.
Bonus-Related Data Handling
Where a player participates in bonus mechanics described in the Terms & Conditions, such as no-deposit spin offers or deposit-matched packages, certain gameplay and transaction data connected to that participation is processed to verify eligibility, track wagering progress, and confirm compliance with the applicable conditions. For example, spin-based offers tied to sign-up require verification of a qualifying deposit before additional spins are credited, and wagering requirements attached to any bonus funds are monitored through the same account activity records described elsewhere in this policy. This processing is limited to what is necessary to administer the bonus mechanics fairly and is not used for purposes beyond that stated function.
| Bonus Mechanic | Data Processed | Purpose |
|---|---|---|
| No-deposit spin entry | Account registration details | Eligibility confirmation |
| Deposit-linked spin offer | Deposit transaction record | Confirming qualifying deposit amount |
| Deposit-matched bonus funds | Wagering activity, game session data | Tracking progress toward wagering requirements |
Responsible Gaming and Data
Data collected through gameplay activity may also be used to support responsible gaming tools, including monitoring for patterns that could indicate the need for deposit limits, time-outs, or self-exclusion options. This use of data is intended to support player protection rather than commercial purposes, and any staff involved in reviewing such data for responsible gaming purposes are subject to the same confidentiality obligations that apply to other personal information handled by the operator. Players who wish to make use of self-exclusion or limit-setting tools can do so through account settings or by contacting support, and any data processed in connection with those tools is handled according to the principles described throughout this policy.
Children’s Privacy
The platform is not directed at individuals under the legal gambling age applicable in Canada, and personal data is not knowingly collected from anyone below that age. If it is discovered that an account has been opened by someone who does not meet the minimum age requirement, the account will be closed and associated personal data handled in line with applicable legal obligations, including any requirements to retain limited records for regulatory or audit purposes before deletion.
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements, regulatory guidance, or the operator’s data handling practices. Where changes are significant, reasonable efforts will be made to bring them to the attention of registered players, such as through an account notification or a notice displayed on the site. Continued use of the platform after such changes take effect constitutes acceptance of the revised policy, and players who disagree with material changes may close their account and contact support regarding any outstanding data requests.
Contacting Support About Privacy
Players with questions about this policy, or who wish to exercise any of the rights described above, can reach out through the customer support channels available on the platform, including live chat and email support, which operate on a continuous basis to assist with account and privacy-related inquiries. When submitting a request related to personal data, players may be asked to verify their identity to ensure that sensitive information is only disclosed to the account holder. Complaints regarding data handling that cannot be resolved through standard support channels may also be escalated according to the dispute resolution procedures described in the Terms & Conditions, which reference the relevant licensing authorities overseeing the operator’s activities.
For general information about the platform, including Casino Classic services, players can review the welcome bonus rules and the responsible gaming resources available on the site, both of which are relevant to understanding how account activity and personal data intersect with day-to-day use of the service.